Ice Chest Help
Downloading
Please download and install the Imagen AFD app, as downloads will work best when using the app. You should be prompted to install the app upon downloading, as shown below.
The Imagen AFD app can also be downloaded at the following link: https://imagen.io/afd
The following link also contains instructions on how to install and use the Imagen AFD app: How to Install and use Imagen AFD
Single record downloads: In order to download a single record from the main search page, click the three dots located on the right of the Record listing and select “Download”:
In order to download a record while on a Record’s page, click the red “Download” button that appears above the Record’s metadata:
Once the download window appears, select the proper profile and download location. If you’re downloading a single video record with no additional media or documents attached to it, select the “Original Video” download profile.
If you’re downloading a video record that contains multiple media objects or documents attached to it, click the “Download all media” checkbox, and select the “All Originals” download profile:
Then, select your AFD app download location:
Click “Download” and the download will then begin in your AFD app.
Batch downloads: In order to download multiple records from a search page or collection, click the checkmark icon at the top left of the Record listing thumbnail for each file you would like to download:
While selecting your records, a dropdown bar will appear at the top of the page. Should you want to select all files that appear on the page, click the checkbox icon located towards the right of the dropdown bar:
Should you want to select all available results from the search or collection, then proceed to click the “Select all records” option that appears towards the left of the dropdown bar:
** Please note that there is a 100 item limit when downloading. **
Once you’ve selected your records, click the download icon that appears towards the right of the dropdown bar.
Once the download window appears, select the “All Originals” download profile:
If the “Download all media” option is available to you, please ensure that it is selected. This will allow you to download any video records that contain multiple media objects or documents attached to them:
Then, select your AFD app download location.
Click “Download”, and the download will begin in your AFD app.